HTML forms can be as simple as "Copy and Paste"

Plan Features (Check out our Frequently Asked Questions Page too!)

	Free	Basic	Professional	Business
Number of forms per account	1	1	10	50 Need more? Contact Us
Your forms can ask unlimited questions.
Your forms can receive unlimited submissions.
Create forms easily using our wizard. No HTML knowledge required (you do need to know how to Copy and Paste).
No hidden fees. No setup fees and no long-term contracts.
Your satisfaction is 100% guaranteed. Period.
We use multiple (4) servers to prevent hardware failures. Most competitors host your critical data on just one server.
We keep form-based spam out of your inbox.
Secure account login keeps your data safe. (military-grade encryption)
Your data is automatically backed up.
We are constantly adding new features. You receive automatic access to all future software upgrades.
No need to change web hosts. Our service works with your current site.
Our stats package shows you where your visitors are located.
Immediate notification of new incoming submissions.
Send your visitors to a webpage of your choice after their submission.
Access to our toll-free support line: (800) 583-6455
No advertising. No link to Freedback required, and no advertising after your form is submitted. Your visitors never leave your site.
No link under your form to Freedback.
Download your data for backup, or for use in Excel.
Show your visitors a confirmation page with their submission information.
Send a copy of the submission to your visitors.
Name and email address are passed to your thank-you page.
Your visitors can attach and send you files.
Let our auto-responders reply to incoming messages for you. Stop worrying about replying right away around the clock.
Receive notifications on your cellphone.
Send new submissions to multiple recipients in your organization.
Does your company have more than one website? Use your forms across all of your sites.
Secure Solution Available (requires SSL on your website).
Pricing Plans: Discounts available for educational institutions and registered non-profits. More info		$9/month 6 months: $48 ($8.00/month) 1 year: $84 ($7.00/month)	$19/month 6 months: $99 ($16.50/month) 1 year: $159 ($13.25/month)	$39/month 6 months: $199 ($33.17/month) 1 year: $349 ($29.08/month)

No programming required. At all.

This is the most popular reason people use Freedback. People have lots to do, and most folks just want things to work the first time. We've made it simple. Our forms are 100% compatible with all browser types, and it doesn't matter who is hosting your website.

Copy. Paste. Done.

Auto-responders: We'll reply quickly for you

When you contact a company, you expect a quick reply, don't you? That's what most people expect online. If you don't get back to your customers right away, they'll simply click over to the competition. Included in your our paid account are auto-responders. When someone submits one of your forms, we'll send them an email reply from you right away, with whatever message you want us to send.

A recent Jupiter Research study found that 55% of customers expect to receive a response within 6 hours, yet only 20% of companies are meeting their expectations. Forty-two percent of the sites never responded to emails or took more than 5 days to respond to the questions.

Jupiter Research, "Email Customer Service: Taking Control of Rising Customer Demand"

Your visitors can upload files

Rather than asking your visitors to also send you an email with files, your visitors can upload files to you within your actual form. This is the most professional way to accept job applications, excel files, images, etc.

Statistics Package

Learn more about your visitors than you imagined possible with our stats package. We'll show you who's submitting your forms, usage patterns and where your most active visitors are from.

We protect you from SPAM

Most website forms work by passing in your email address as a variable when the form is submitted. Spammers have programs called "spambots" that look around the internet 24 hours a day, slurping up email addresses and adding them to spam lists. Below is the FTC warning on the subject:

FTC Consumer Alert

To find out which fields spammers consider most fertile for harvesting, investigators "seeded" 175 different locations on the Internet with 250 new, undercover email addresses. The locations included web pages, newsgroups, chat rooms, message boards, and online directories for web pages, instant message users, domain names, resumes, and dating services.

Results: The investigators found that within the first 6 weeks alone, 86 percent of the addresses posted to web pages received spam. It didn't matter where the addresses were posted on the page: if the address had the "@" sign in it, it drew spam.

Source: http://www.ftc.gov/bcp/conline/pubs/alerts/spamalrt.htm

We can't guarantee you won't get any spam, but you will receive less spam using Freedback than if you use an unprotected submission method. Here's how it works: Instead of using your email address in your form like most services do, we use a unique token ID.

Most services look like this: email=user@domain.com
Freedback looks like this: acctid=nzk1u5xcjq2311nr

Immediate notification

As soon as someone submits a form on your site we will send you a copy of what they submitted. Submissions are also stored in our secure database for your review.

Easy to use Form Wizard

Our competitors ask you to learn HTML and how forms work. We think you have better things to do, so we've created a form wizard designed specifically for ease of use.

Real support from real people

Giving fast and great customer support is one of our top priorities at Freedback. Paid accounts receive priority support through our contact us form.